Zorah Medical Center – Des Plaines, IL
Effective Date: 2022
At Zorah Medical Center, patient safety is at the core of everything we do. We are committed to maintaining the highest standards of care to ensure every patient receives safe, effective, and compassionate medical treatment.
Our Commitment to Patient Safety
We follow strict medical protocols and best practices to create a safe and supportive environment for all patients. Our goal is to provide care you can trust—whether you are visiting for a routine check-up or ongoing treatment.
We are dedicated to:
- Delivering evidence-based medical care
- Maintaining a clean, sanitized clinical environment
- Continuously improving patient safety practices
- Ensuring clear communication between patients and providers
Infection Prevention & Sanitation
Your health and safety are our top priority. We follow rigorous sanitation and infection control procedures, including:
- Regular disinfection of exam rooms and medical equipment
- Use of sterile and single-use instruments when appropriate
- Hand hygiene protocols for all staff
- Compliance with CDC-recommended infection control guidelines
These measures help reduce the risk of illness and ensure a safe healthcare environment.
Evidence-Based Medical Care
At Zorah Medical Center, we rely on evidence-based medicine to guide all diagnoses and treatment plans.
This means:
- Treatments are based on proven clinical research
- Medical decisions follow established healthcare guidelines
- Patients receive care aligned with the latest medical standards
Highly Trained Medical Professionals
Our team is led by Dr. Naaz Aziz, MD, a board-certified family medicine physician with over 17 years of clinical experience.
We ensure:
- Ongoing medical education and training
- Adherence to professional and ethical standards
- Care delivered by qualified and licensed healthcare providers
Safe Medication Practices
We prioritize patient safety when prescribing and managing medications by:
- Reviewing patient history and current medications
- Monitoring for potential drug interactions
- Providing clear instructions for proper use
- Encouraging patients to ask questions about their prescriptions
Patient Communication & Education
We believe informed patients make better healthcare decisions.
Our approach includes:
- Clear explanations of diagnoses and treatment options
- Open communication and time for patient questions
- Guidance on preventive care and long-term health
- Support in understanding next steps and follow-up care
Follow-Up & Continuity of Care
Patient safety extends beyond your visit.
We ensure:
- Proper follow-up instructions after appointments
- Monitoring of chronic conditions
- Coordination of care when referrals are needed
- Ongoing support for long-term health management
Emergency Protocols
Zorah Medical Center is prepared to respond appropriately in urgent situations.
We:
- Assess and stabilize urgent medical concerns
- Provide guidance on when to seek emergency care
- Refer patients to emergency services when necessary
If you are experiencing a life-threatening emergency, call 911 immediately.
Continuous Improvement
We are committed to continuously improving our safety standards by:
- Reviewing internal processes and procedures
- Staying updated with healthcare regulations
- Incorporating patient feedback
- Implementing best practices in modern medicine
Why Patient Safety Matters
Choosing a healthcare provider is an important decision. At Zorah Medical Center, we strive to create an environment where patients feel:
- Safe
- Respected
- Heard
- Confident in their care
Your well-being is our priority every step of the way.
Contact Us
If you have questions about our safety standards or would like to schedule an appointment, please contact:
Zorah Medical Center
1645 S River Rd, Suite 14
Des Plaines, IL
(708) 412-4040
info@zorahmedical.com

