Zorah Medical Center – Des Plaines, IL
Effective Date: 2022
At Zorah Medical Center, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, protect, and handle your personal and health information when you visit our website or receive care from our medical practice.
Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Phone number
- Email address
- Date of birth
- Insurance details
- Any information submitted through forms on our website
Health Information (Protected Health Information – PHI)
When you become a patient, we may collect medical information necessary to provide care, including:
- Medical history
- Diagnoses and treatment plans
- Medications
- Lab results
This information is protected under the Health Insurance Portability and Accountability Act (HIPAA).
How We Use Your Information
We use your information to:
- Provide medical care and treatment
- Schedule appointments and send reminders
- Communicate with you regarding your health
- Process billing and insurance claims
- Improve our services and patient experience
- Respond to inquiries submitted through our website
HIPAA Compliance & Medical Privacy
Zorah Medical Center is committed to protecting your Protected Health Information (PHI) in accordance with HIPAA regulations.
We implement administrative, physical, and technical safeguards to ensure your information is secure and confidential.
Your medical information will only be shared:
- With your consent
- For treatment, payment, and healthcare operations
- When required by law
Website Data & Cookies
When you visit our website, we may collect non-personal data such as:
- IP address
- Browser type
- Pages visited
- Time spent on site
We may use cookies and tracking technologies to:
- Improve website performance
- Analyze traffic and user behavior
- Enhance user experience
You can disable cookies in your browser settings if you prefer.
Third-Party Services
We may use trusted third-party tools and services such as:
- Appointment scheduling platforms
- Analytics tools (e.g., Google Analytics)
- Email communication systems
These providers are required to maintain the confidentiality and security of your information.
Data Security
We take appropriate security measures to protect your personal and medical information, including:
- Secure servers
- Encrypted communications (SSL)
- Restricted access to sensitive data
- Ongoing monitoring and system updates
While we strive to protect your information, no system can be guaranteed 100% secure.
Your Privacy Rights
You have the right to:
- Request access to your personal and medical information
- Request corrections to your records
- Request restrictions on how your information is used
- Request confidential communication methods
- File a complaint if you believe your privacy rights have been violated
To exercise any of these rights, please contact our office directly.
Children’s Privacy
We provide medical care for patients of all ages, including children. We collect and use information for minors only with parental or guardian consent, in accordance with applicable laws.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact:
Zorah Medical Center
